What are the functions of my account?
Publicwin account is a central place that gives You possibilities to use our offer. For example, when You are logged in, You can deposit or withdraw, bet stakes, etc. In the window “My account” there is a view of all Your stakes, and a balance chart of Your account. In the window “My account/General” You have a possibility to adjust Your personal settings for Your Publicwin account. 
My account has been blocked because of multiple wrong password entry. What can I do?
Please contact our customer service support while providing Your first name, last name, address, date of birth and Your e-mail address stored on Your Publicwin account. Under “subject” write the reason of Your enquiry.
Can I change the e-mail address for my account?
After You log in You can change Your e-mail address in “My account / Personal Data”. You enter Your new e-mail address and Your password and click “Save” and Your new e-mail address is saved. After that an e-mail is sent to You old and new e-mail address with a notification that the e-mail address has been changed. If You have forgot or lost Your log in data, please contact our customer service support while providing Your first name, last name, address, date of birth and Your e-mail address stored on Your Publicwin account. Your e-mail address will be updated as soon as possible.
How can I change my password?
After You log in You can change Your password in any moment in “My account / Change password”. You enter the old and new password and repeat the new password, click on “Save” and Your password is changed. We recommend You to choose a password containing of numbers, letters and capital letters and that You change the password in intervals.
Can I change my username?
Unfortunately, that isn’t possible. Every username on the Publicwin webpage is given only once. As soon as You have successfully registered, You need to keep and use that account with the chosen username.
I got married. How can I adjust my Publicwin account?
Please contact our customer service support while providing Your first name, last name, address, date of birth and Your e-mail address stored on Your Publicwin account and that You send us a copy of marriage certificate by e-mail, mail or telefax.